Frequently Asked Questions

What is My Roof Agent?

My Roof Agent is a local, independent service that inspects your roof, defines the scope of work, and gathers competitive bids from vetted contractors. We give you expert guidance without the pressure of traditional sales.

Is this free for homeowners?

Yes. You don’t pay us directly. We're compensated by the winning contractor at a significantly lower cost than a typical sales commission.

Do you help with insurance claims?

Yes

How are contractors screened?

This platofrm is invite only. All contractors are personally invited, interviewed, and reviewed. We check insurance, financial reliability, and supplier relationships. Only those who put quality and integrity over profits make the cut.

What if I just want a second opinion?

Perfect. That’s what we do best. We’ll inspect your roof, review any existing quotes or reports, and show you options. Even if you don’t go through us, you’ll walk away better informed.

Is this only for major roof replacements?

No. We help with repairs, replacements, storm damage, and everything in between. If it involves shingles, vents, decking, or leaks we can help you.

Do I talk to the contractors myself?

Yes. After the bids come in and you select which contractor to use. We’ll introduce you to the contractor. That way your data is only exposed to the contractor you choose!

How do I know I’m getting a fair price?

We define a clear scope of work based on your inspection, and all contractors bid on that same scope. That means real apples-to-apples pricing. No other platform does this!

How many contractors will bid on my project?

Typically 3–5 contractors. Just enough to compare options without overwhelming you. Quality over quantity.

Why don’t other platforms work this way?

Because they’re middlemen. They tack on extra fees and leave you doing all the legwork—calling contractors, chasing quotes, and hoping you made the right call. You pay more and still carry all the risk. It’s an outdated, broken system built for them, not for you. We’re here to change that with a model that puts your needs first, cuts the waste, and actually makes sense for you!

Can I use My Roof Agent if I already got a quote?

Yes. We’ll compare it against other bids and tell you where it stands.
If it’s good, we’ll tell you. If it’s not, we’ll get you better options.

What about the guarantees other platforms offer?

Most of those guarantees sound good until you read the fine print. They usually expire after 5 years or less. That’s why we don’t rely on temporary guarantees. Instead, we hand-pick contractors who stand by their work for the long haul. The best protection isn’t a short-term warranty from a middleman. Working with the right contractor from the start is the best option. That’s exactly what we’re here to help you do without charging you more!