Privacy Policy

Effective Date: May 9, 2025

This Privacy Policy describes how My Roof Agent (“Company”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you access or use our website, services, and platform (collectively, the “Services”). We take privacy seriously and are committed to safeguarding the information you entrust to us.

1. Information We Collect

We may collect the following personal information when you engage with our Services:

Homeowners:

• Name
• Phone number
• Email address
• Property address
• Project preferences or notes

Contractors:

• Business name
• Owner or contact name
• Business license, insurance documents, and references
• Photos of completed projects

We also collect technical data such as:

• Browser type
• IP address
• Device information
• Page visit behavior (via analytics tools)

2. How We Use Your Information

We use the information we collect to:

• Schedule and perform roof inspections
• Generate inspection reports
• Match homeowners with vetted contractors
• Notify contractors of bidding opportunities
• Coordinate follow-up inspections
• Improve our platform and services
• Communicate with you regarding your account or project

We do not use your data for unsolicited marketing or share it with third parties outside of our contractor network and core service functions.

3. Information Sharing

We only share your information under the following conditions:

• Homeowners: Your name, contact info, and address are shared only with the contractor you select through our platform.
• Contractors: Project performance data may be shared anonymously with homeowners as part of our vetting and comparison process.

We do not sell or rent your personal information to advertisers or third parties.

4. Cookies & Tracking

We use cookies and analytics tools (like Google Analytics) to understand how users interact with our website. These tools may collect anonymized data such as:

• Pages visited
• Time spent on pages
• Referral links

You can disable cookies in your browser settings, but doing so may limit functionality.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information, including:

• HTTPS encryption
• Secure internal access policies
• Restricted contractor access to private homeowner data

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, but we actively monitor and improve our systems.

6. Data Retention

We retain personal data only as long as necessary to fulfill our business purposes or comply with legal requirements. Homeowner inspection reports and project records are typically retained for internal audit and platform improvement purposes.

7. Your Rights

You have the right to:

• Request access to the information we hold about you
• Correct or update your personal information
• Request deletion of your personal data (unless required for legal compliance)

To exercise these rights, contact us at info@myroofagent.com.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect information from children. If we become aware that we’ve collected personal data from a minor, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top. We encourage you to review this page regularly to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at:

• Email: info@myroofagent.com
• Phone: 713-281-1303

By using our Services, you consent to the collection and use of your information as described in this Privacy Policy.